Governance

(Tier)

Purpose

Establish and Manage Process Improvement

• Develop Process Improvement Objectives
• Appraise Organizational Process
• Identify Improvement Opportunities
• Establish Process Action Plans
• Define Processes
• Review Proposed Process Changes
• Implement Process Improvements
• Evaluate Effectiveness of Deployed Process

Perform Process and Product Quality Assurance

• Plan For Audit
• Conduct Activity Audit Session
• Review Audit Results
• Communicate Audit Results
• Manage Noncompliance

Process Tailoring

• Tailor Process
• Review Process Tailoring Request

Procedure Development

• Define And Maintain Project Procedures

Supplier Agreement Management

• Manage Suppliers

Project Retrospective and Oversight

• Conduct Business Unit Status Review
• Conduct Monthly Status Review
• Conduct Triannual Project Review
• Conduct Process and Quality Status Review

Organizational Training

• Plan Annual Training
• Develop Training
• Deliver Training
• Monitor Training Execution

Process Guidance Version: 10.4