Develop Training

(Activity) for Tier: Governance

View Training

PURPOSE

The purpose of this activity is to describe the process to identify training needs, resources, and determine the training delivery approach.

WHEN

As needed to meet the annual training schedule.

PARTICIPATING ROLES

ENTRY CRITERIA

  • Organizational Training Tactical Plan is released
  • Company Calendar reflects delivered and forecasted training

SUB-ACTIVITIES

  1. Identify Training Need

  2. Determine Delivery Approach

    • Facilitator-led training
    • Computer-based training

  3. Identify Resources to Develop Internally or Acquire Externally

    • This will be dependent on multiple factors: cost, availability of in-house expertise and availability of training externally. An in-depth technical review must be completed when an external technical resource is identified as a resource.

  4. Acquire/create training materials

    • For Facilitator-Led Training, the following must be considered for materials developed interally:

      • Develop learning objectives
      • Determine who should attend
      • Identify training needs mapped to OT Training Plan
      • Identify facilitators
      • Determine length of course
      • Determine size of class
      • Determine timed outline
      • Identify and create course materials
      • Develop training content
      • Determine pre-work and post-work tasks
      • Submit materials and supporting artifacts to TechPubs/OT for review and release

    • For computer-based training, the following must be considered:

      • Develop learning objectives
      • Develop training content
      • Create visual aids and script for media recording
      • Submit storyboard and materials for review and release

OUTPUTS

EXIT CRITERIA

  • Facilitator-led training or Computer-based training is ready to be delivered

NEXT ACTIVITY

Deliver Training

Process Guidance Version: 10.4