Process Action Plan

A process action plan describes the actions to investigate, define, and/or implement an improvement to a process asset (i.e., policies, processes, templates, guidelines, and/or other process aids). A process action plans should be comprehensive enough to provide stakeholders the clarity needed to execute the plan and achieve the desired outcomes. At a minimum, a typcial process action plan should identify the following:

  • the problem being addressed
  • the stakeholders who will execute the plan
  • the action(s) to be performed
  • when the action should occur
  • acceptance criteria that will be used to measure success

USED IN

Process Guidance Version: 10.4